Privacy notice

1.Who is responsible

LOGAXP LTD is responsible for the personal information it processes to operate NairaMove’s website and test services. Our Nigeria office and contact details are below.

This notice covers visitors, invited customer and merchant testers, and people who contact us. A test account can contain real contact information even though its money and identity-verification exercises are simulated. It is not an anonymous environment.

2.Information we process

• Visiting the website: network requests include your IP address, browser information, requested pages and connection details. The landing page has no advertising pixels or third-party analytics integration.
• Account setup and access: name, email address, chosen username, verification-code records, public passkey credentials, session records and security events. We do not receive the private part of your passkey or the Face ID template used by your device.
• Using the test service: payment references, test amounts, counterparties, notes, requests, links, device activity, support messages and merchant information you submit.
• Identity exercises: the current Smile ID sandbox uses published synthetic identities and records the verification outcome and consent version. Do not submit a real BVN, NIN, selfie or identity document to this test environment.
• Contacting us: the contact details, correspondence and attachments you choose to provide. Only include information needed to explain your request.

3.Purposes and lawful bases

We use account and service information to provide the test service you request and manage that relationship. We use proportionate technical and security information for our legitimate interests in protecting accounts, investigating misuse and keeping the service reliable, taking your rights into account.

Where a specific activity requires consent, we request it separately and record the choice. Consent can be withdrawn for future processing. We may retain or disclose information when a legal obligation requires it. Acceptance of this notice is not blanket permission for unrelated marketing or new uses.

4.Who can receive information

Access is limited to authorised LOGAXP personnel and service providers needed for the function you use. RelyKit handles service-email delivery, Smile ID handles synthetic verification tests, and infrastructure and delivery providers operate the environments in which the service runs.

Payments and requests show the relevant name, username, amount, note and reference to their participants. A payment link or QR can be shared by its holder; avoid putting private information in its description. Merchants receive the records needed to handle the payments and complaints associated with their business.

We may disclose relevant information to meet lawful requests, protect users or resolve a dispute. We do not sell personal information or use the landing page for targeted advertising. Links to other products take you to their own notices.

5.Storage and retention

Session cookies and temporary access records have expiry periods described in our Cookie notice. Expiry of a code or session does not by itself erase the related security record.

Account, support and test-transaction records remain in the test workspace for account operation, investigation and reconciliation. There is currently no automatic account-data deletion schedule covering the whole test service. You can request deletion or ask about a particular record through the contact below; any necessary retention and its reason must be explained in the response.

We must confirm category-specific retention periods, backup expiry, processing locations and transfer safeguards before opening live onboarding. This notice does not represent that all providers store data in Nigeria. Ask us about the providers involved in your request before sharing sensitive information.

6.Security and automated checks

Access controls, protected sessions and audit records help protect information. Your device or password manager holds your passkey. The app’s PIN verifier is kept in protected device storage; it is not a code our support team can retrieve for you.

The service automatically checks authentication, available test balance, duplicate requests and configured limits. Identity sandbox outcomes may stop a test journey. These outcomes do not verify a real person or establish eligibility for a live financial product. Contact support to request a human review of an access or account decision.

No service can promise absolute security. Report suspected account misuse promptly and never send credentials through email or a support message.

7.Your choices and rights

Depending on the applicable law and circumstances, you can request access, correction, deletion or a portable copy of your information; object to or restrict certain processing; withdraw consent; and challenge a decision made solely by automated means. We may need to verify your identity proportionately before acting.

Write to the contact below with the subject “NairaMove privacy request”, describe your request and provide the account email if relevant. Do not attach an identity document unless a secure, necessary verification step is specifically arranged.

You may also complain directly to the Nigeria Data Protection Commission. Contacting LOGAXP first does not remove that right.

8.Children and changes

The test service is intended for adults and authorised business representatives. If you believe a child has supplied personal information, contact us so it can be investigated.

We publish changes with an updated date and provide additional notice for material changes affecting account users. Live identity collection or a new financial service requires the relevant notice before that processing begins.